Get in Touch With Our Team

We want to hear from you. Whether you have a question, a correction, or a suggestion, our team reads every message we receive.

You can reach us directly by email at [email protected]. We aim to reply within two working days.

What You Can Contact Us About

There is no strict list of accepted topics. That said, here are the most common reasons people get in touch:

• Factual corrections or outdated information on any page
• Suggestions for topics you would like us to cover
• Feedback on how a page reads or how easy it is to follow
• Questions about how our team researches and tests content
• Accessibility concerns — for example, if a page is hard to read on mobile
• General enquiries that do not fit neatly into any other category

How to Write a Useful Message

Clear messages get faster, more useful replies. A few simple steps help our team respond properly:

1. Be specific. Instead of "something looks wrong", tell us which page and which section.
2. Include context. If you spotted an error, quote the sentence so we can find it quickly.
3. State what you need. A correction, a reply, or just to flag something — let us know.
4. Add your name. A first name is enough. It helps us address you properly in our reply.

What to Expect After You Write

Our team reviews incoming messages during weekday hours. You will not receive an automated holding reply — a real person reads your email.

If your message flags a factual issue, we investigate before responding. That may take slightly longer than a standard reply, but we will always follow up.

A Note on Response Times

We do our best to reply within 48 hours on working days. Messages sent over a weekend or on a bank holiday will be picked up on the next working day.

If you have not heard back after three working days, please send a follow-up. Occasionally messages land in the wrong folder.

We appreciate you taking the time to write. Honest feedback from readers is one of the most useful tools our team has.